IT Systems • Infrastructure • Security

Hello, I'm

Trey Bartolo

IT Systems Professional

I work across IT systems, infrastructure, AV, SaaS platforms, endpoint management, and security. My focus is building technology environments that are dependable, manageable, secure, and easy for people to use.

Portrait of Trey Bartolo
Current Focus Systems Engineering Infrastructure • SaaS • AV • Security
SaaS Security Identity, access, and application reviews
AV Systems Conference and collaboration technology
Infrastructure Networks, hardware, and physical systems
Device Management Lifecycle, deployment, and protection

About

Building technology that works reliably behind the scenes.

Trey Bartolo

I'm Trey Bartolo, an IT professional with experience spanning systems engineering, network infrastructure, SaaS platforms, AV deployments, endpoint support, and technology operations.

I enjoy working on the parts of technology that connect people, hardware, software, and infrastructure together. That can mean integrating a new SaaS platform into an identity environment, planning an office AV deployment, replacing aging network infrastructure, or improving the way devices are deployed and protected.

I approach IT with a combination of hands-on troubleshooting, thoughtful planning, documentation, security awareness, and long-term maintainability.

Practical Solutions Technology should solve a problem without creating unnecessary complexity.
Security Minded Access, devices, integrations, and data should be considered from the beginning.
Hands-On Comfortable moving between planning, configuration, installation, and troubleshooting.
Always Learning Staying current with changing platforms, security practices, and emerging technology.

Expertise

Experience across the modern IT environment.

Identity & SaaS

Identity integrations, SSO, access management, onboarding, security reviews, permissions, and SaaS implementation planning.

Okta SSO MFA SaaS Access Control

AV & Collaboration

Conference room technology, collaboration systems, room deployments, troubleshooting, and maintaining reliable meeting experiences.

Yealink Video Bars Teams Rooms Displays AV

Network Infrastructure

Network drops, IDF maintenance, cable remediation, infrastructure refreshes, hardware replacement, and physical network cleanup.

Ethernet IDF Switching Cabling Troubleshooting

Endpoint Operations

Device deployment, replacement planning, lifecycle management, hardware cleanup, endpoint protection, and user support.

Windows macOS Deployment Security Lifecycle

Technical Support

Root-cause troubleshooting across hardware, applications, networks, user accounts, conference systems, and peripherals.

Troubleshooting Hardware Software Support

Home Lab

Personal lab environment for testing new platforms, experimenting with infrastructure concepts, learning new technologies, and staying current outside of production environments.

Testing Networking Systems Research

Experience

Hands-on experience from infrastructure to modern systems engineering.

2022 — Present

Support Systems Engineer

Supporting and implementing technology across networking, AV, SaaS, endpoint systems, and day-to-day technical operations.

  • Work on integrations involving network installations and supporting infrastructure.
  • Deploy and support AV systems for meeting spaces and collaboration environments.
  • Perform SaaS security reviews before implementation and assist with secure rollout of new platforms.
  • Troubleshoot issues spanning user devices, applications, accounts, networking, AV, and connected hardware.
  • Coordinate hardware replacements, cleanup, and modernization of existing technology.
  • Help improve reliability and maintainability as systems and environments change.
2018 — 2020

IT Network Operations Infrastructure Assistant

University

Worked directly with campus network infrastructure, physical connectivity, IDF spaces, refresh projects, and building technology improvements.

  • Installed new network drops throughout university facilities.
  • Managed and maintained IDF rooms and associated infrastructure.
  • Re-terminated aging or damaged network connections to improve reliability.
  • Performed infrastructure cleanup and replacement of outdated network components.
  • Assisted with planning technology requirements for facility remodels.
  • Participated in overnight network equipment refreshes to minimize impact on university operations.
Earlier Experience

Technology Enthusiast

A long-standing personal interest in technology developed into a professional career in IT.

  • Follow industry trends across consumer and enterprise technology.
  • Explore new hardware, software, platforms, and emerging technology.
  • Learn through hands-on testing, experimentation, and personal projects.
  • Continue expanding knowledge as technology, infrastructure, and security practices evolve.

Selected Projects

Technology projects focused on real operational improvements.

Identity & Security

Okta Integration & SaaS Security

Integrating SaaS platforms into a centralized identity environment while reviewing how applications handle authentication, permissions, user access, and data.

Review new SaaS applications before deployment to understand authentication options, access requirements, administrative permissions, and potential security concerns.

Integrate supported applications with Okta to centralize authentication and provide a more consistent sign-in experience.

Implement or support SSO and MFA configurations where appropriate to reduce standalone credentials and improve account protection.

Evaluate user roles, privileged access, onboarding requirements, and offboarding considerations before rollout.

Coordinate implementation so new software fits into existing support, security, and identity processes.

Okta SSO MFA SaaS Security Review
AV & Collaboration

Conference Room & AV Integrations

Planning, deploying, maintaining, and troubleshooting meeting room technology designed to make collaboration simple and reliable for end users.

Deploy collaboration hardware including Yealink video bars, room displays, cameras, microphones, and related peripherals.

Integrate room technology with the network and collaboration platforms required for day-to-day meetings.

Plan equipment placement, connectivity, cabling, mounting, and room layout around both technical requirements and usability.

Troubleshoot audio, video, network, display, peripheral, and user-experience issues across deployed spaces.

Standardize room configurations where possible to simplify support and provide employees with a consistent meeting experience.

Yealink Video Bars Conference Rooms Displays AV
Endpoint Operations

Device Lifecycle Management & Protection

Managing devices from deployment through replacement with a focus on reliability, security, inventory consistency, and a better support experience.

Prepare and deploy endpoints for users with the appropriate applications, settings, accounts, and security controls.

Track device age and condition to identify hardware approaching replacement or creating unnecessary support overhead.

Replace aging or unreliable equipment while minimizing disruption and maintaining access to required applications and data.

Support endpoint protection practices, software maintenance, account security, and responsible access to company resources.

Clean up retired hardware and outdated technology so the environment remains easier to inventory, maintain, and support.

Endpoints Deployment Lifecycle Security Hardware

Connect

Find me online.

Connect with me on LinkedIn for professional networking or follow me on X.